If for any reason you are not satisfied with your purchase, you may exchange or receive credit within 14 days of purchase.* Items must be in original condition (unworn and unaltered) and accompanied by the original packaging, instructions, and warranty documents, may be returned or exchanged within 14 days. Indicate the return reason and a copy of your packing slip and all original documentation with your merchandise (you may want to make a copy of your packing slip for yourself). Email customer service to request a return form at firstname.lastname@example.org. Please ship your merchandise, a copy of your packing slip/purchase order, to the address indicated on the return form.